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Use the form on the right to contact us.

 

Made Proudly in the USA
Cedar Rapids, IA

888.999.6303

Warranty Policy

Limited Lifetime Guarantee

 

SuperScrapers are warrantied to be free from defects in workmanship and materials. Warranty is void if the tool is altered in any way or shows signs of abuse or misuse.

 

Warranty is provided by Innovative Tools only. Innovative Tools, upon determination of a warranty claim, will repair or replace the SuperScraper. It is the owner's responsibility to return any scraper to Innovative Tools for warranty service. Warrantied tools will be returned to the owner at Innovative Tools' expense.

 

Free Resharpening: Although carbide is one of the hardest metals available for use on the SuperScraper, it can chip in certain situations. Chips are not considered warranty. Also, after years of use, it can lose its sharp, 90-degree corner-edge and become necessary to be resharpened for maximum efficiency.  Innovative Tools will resharpen any SuperScraper free of charge. Simply return the scraper(s) *properly packaged with (return) shipping prepaid to Innovative Tools. Please include $7.00 for return shipping. If returning more than one scraper, please add $1.50 for each additional scraper being returned. 

*The carbide must be protected to prevent damage when shipping. Damage to the scrapers from inadequate protection will be the sender’s responsibility.

 

Return Address for Warranty and Resharpening

Innovative Tools Int’l

1930 Wiley Blvd. SW Unit 8398

Cedar Rapids, IA 52408

If you have any questions regarding warranty or resharpening service, 

please contact us toll free at 888.999.6303

 

 

 

(c) Innovative Tools International, LLC. All rights reserved.